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INFORMATION IN COMPLIANCE WITH PERSONAL DATA PROTECTION LEGISLATION

In Europe and Spain, there are data protection regulations designed to protect your personal information that are mandatory for our company.

Therefore, it is very important for us that you fully understand what we are going to do with the personal data we request from you.

In this way, we will be transparent and put you in control of your data, with plain language and clear choices that allow you to decide what we do with your personal information.

Please do not hesitate to ask us if you have any questions after reading this information.

Thank you for your cooperation.

Who are we?

Our name: ENSO AUDIT & CONSULTING, S.L.
Our VAT number: B72761984
C/ Marqués de Urquijo 32, 2º 28008 Madrid
Contact email: info@ensoaudit.es
Telephone: +34 91 548 31 42 // +34 659 64 05 32
Our website: https://ensoaudit.es/

What will we use your data for?

In general, your personal data will be used to interact with you, market our products, provide you with our services, respond to your queries and send you quotations if you request them.
It may also be used for other activities, such as sending you advertising or promoting our activities and products.

Why do we need to use your data?

Your personal information is necessary for us to interact with you and provide you with our services. To this end, we provide you with a number of check boxes to enable you to make a clear and simple choice about the use of your personal data.

Who will know the information we ask you for?

In general, only duly authorised staff of our organisation will be able to know the information we request from you.

Similarly, entities that need to have access to your personal information in order for us to provide our services to you may have access to your personal information. For example, our bank will know your details if you pay for our services by credit card or bank transfer.

Likewise, those public or private entities to whom we are obliged to provide your personal data in order to comply with a law will know your data. To give you an example, the Tax Law obliges the Tax Agency to provide certain information on economic transactions exceeding a certain amount. Group companies that provide us with management and advisory services, etc., may also have access to your information.

In the event that, outside of the aforementioned cases, we need to transfer your personal data to other entities, we will ask for your prior authorisation by means of clear options that will allow you to decide on the matter.

How will we protect your data?

We will protect your data with effective security measures in accordance with the risks associated with the use of your information.

Will we send your data to other countries?

There are countries in the world that are safe for your data and others that are not. For example, the European Union is a safe environment for your data.

Our policy is not to send your personal data to any country that is not safe from a data protection point of view.

In the event that, for the provision of the service, it is essential to send your data to a country that is not as secure as Spain, we will always ask your permission beforehand and we will apply effective security measures that reduce the risks of sending your personal information to another country.

How long will we keep your data?

We will retain your data for the duration of our relationship and for as long as we are required to do so by law. After the applicable legal periods have expired, we will dispose of it in a secure and environmentally friendly manner.

What are your data protection rights?

You can contact us at any time to find out what information we hold about you, rectify it if it is incorrect and delete it after our relationship has ended, if this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called ‘portability’ and may be useful in certain situations. To request any of these rights, you must send a written request to us, along with a photocopy of your ID card, so that we can identify you. We have specific forms for requesting these rights at our offices and we offer you our help in filling them in.

To find out more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind later?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were once interested in receiving advertising for our products or services, but no longer wish to receive advertising, you can let us know by using the opt-out form available at our company offices.

If you feel that your rights have not been respected, where can you lodge a complaint?

In the event that you consider that your rights have been disregarded by our company, you can file a complaint with the Spanish Data Protection Agency, by any of the following means:

Filing a complaint with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or solicitor is not necessary.

Will we build profiles about you?

Our policy is not to create profiles of users of our services. However, there may be situations where, for service delivery, commercial or other purposes, we need to build profiles containing information about you. An example might be the use of your purchase or service history to enable us to offer you products or services tailored to your tastes or needs.

In such a case, we will implement effective security measures to protect your data at all times from unauthorised persons seeking to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. However, if we need to use your data for different activities, we will always ask your permission in advance with clear choices to allow you to decide.